Terms and Conditions

Terms and Conditions

Welcome to our online store. By accessing and using our website, you agree to comply with the following Terms and Conditions.

Products and Services

We specialise in healing oils and wellness products formulated to help provide relief from rheumatism, joint discomfort, muscle aches and body pain. All product descriptions, prices, and availability are subject to change without notice.

Orders

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.

Pricing and Payments

All prices are listed in the applicable currency and must be paid in full at checkout. Payments are processed securely through trusted payment providers.

Shipping

We aim to process and dispatch orders promptly. Delivery times may vary depending on location and courier services. We are not responsible for delays caused by third-party shipping providers.

Returns and Refunds

Due to hygiene and safety reasons, we do not accept returns or exchanges on opened or used products. All sales are final. If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order details and photos of the product. We will work with you to resolve the issue as quickly as possible. Thank you for your understanding and support.